Frequently Asked Questions
You can choose to pay by cash or credit card.
Our super-clean and comfortable house tents are permanent and built to last. Inside they have hard floors, real beds and are fully lockable for security reasons.
Well, our campsites are more like “backpacker resorts” equipped with swimming pool, gym, restaurants, bars, organised tours on offer and much more. Gone are the days where a campsite is just a patch of grass.
Yes you do. Every one of our customers receives a loyalty card at check-in that will give you 10% off your total stay when booking through THIS SITE ONLY and producing your printed booking reference along with your loyalty card at reception when you check in*.
*Discount is valid at the following properties: PLUS Michelangelo, PLUS Florence, PLUS Jolly, PLUS Alba D'Oro, PLUS Roma, PLUS Prague, PLUS Berlin.
Absolutely not!
To cancel your booking you must inform the specific hostel directly at least 24 hours before your ETA. If you do not inform us within 24 hours of your arrival we will have to deduct the first nights stay from each guest booked.
All airport shuttle busses must be booked in advance with your booking reference number, flight number and arrival time, number of passengers. Please send this information to info@plushostels.com*.
*Note that prices and timetable will change depending on the airport of arrival or departure.


